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Privacy Notice

1. Introduction

In compliance with the Personal Data Protection Act 2010 ("the Act") and its regulations, this notice is issued to all our valued clients and/or perspective clients. This Notice will inform you of your rights with regards to your personal data that has been and/or will be, collected and processed by us. 

2. Collection of Personal Data

We have collected and will collect your personal data to be processed by us and/or on your behalf in the course of your present or future dealings with Denhouse Productions, its subsidiary(ies), its associated company(ies) ("we", "our", "us" or "Company"). Your personal data enables us to achieve the "Purpose" herein that is in connection with our business.

3. Description of Personal Data

a) Name;

b) Identity Card no;

c) Gender;

d) Email address;

e) Mobile phone no.;

f) Passport no;

g) IP address

h) Images (still/recording)

i) Senstitive personal data; and any

j) Personally Identifiable Information (PII) defined by international privacy laws or standards

4. Purposes for Collection of Personal Data

Denhouse Productions will use clients' personal data for the following purposes including but not limited to:

1. Record keeping

2. Financial audit

3. Electronic Direct Mail (Optional)

5. Sources of Personal Data

Denhouse Productions may obtain clients' personal data from the following sources including but not limited to: 

1. Application forms

2. Website

3. Business cards

4. Social media platforms

6. Disclosure of Personal Data

We may disclose client's personal data to other subsidiaries within our group. These subsidiaries will treat client's personal data as confidential, in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such personal data only for the Purposes and within the terms set out herein. We are responsible for the personal data under our control, including personal data disclosed by us to a Vendor (often referred to as the "data processor"). We take every measure to provide a comparable level of protection for personal data should the information be processed by a Vendor. Denhouse Productions is committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.

7. Security of Personal Data

Denhouse Productions uses strict procedures and security features to prevent unauthorised access wherever possible. Personal data provided to Denhouse Productions via our website or via any Applications, online credit card transactions are protected during transit using encryption such as Transport Layer Security (TLS). When personal data is stored by Denhouse Productions, we use computer systems with limited access housed in facilities using physical security measures. Data stored in cloud services is in encrypted form including when we utilise third-party storage. The level of security of personal data which kept in a non-electronic environment are also treated with strict procedures and means.

8. Use of Cookies

The cookies used by the Website are solely associated to anonymous users and their computers and do not provide personal data on users. Some cookies are used by third parties to provide Denhouse Productions with data on the effectiveness of its engagements and promotions. The cookies used by the Website not in any way collect personal data that could be used to identify a specific user. In addition, cookies are of a temporary nature, used solely to improve the efficiency of the last transmission. Users may configure their browser to notify them of the reception of cookies and to prevent their installation on their computer. 

9. Transfer of Personal Data

We are very serious about providing a comparable level of protection for personal data should the information be processed or used outside Malaysia by our vendors or experts.

10. Marketing and Promotional Purposes

Upon completion of projects/campaigns, client's personal data will be used in social media posts, in the Company's efforts to promote the campaign/project to our followers and other potential clients that we hope to connect with.

11. Data Subject's Obligations

It is necessary for Denhouse Productions to collect and to retain clients' personal data. Therefore, it is also obligatory for clients to supply personal data to us in the most accurate manner. If clients do not provide us with personal data, Denhouse Productions are unable to, process personal data on clients' behalf, for the Purpose stated in clause 4 herein, or effectively render our services to clients, and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.

12. The Rights of Data Subject

To request access to personal data

Clients have the right to request for access to personal data processed by us on with reasonable notice. Access, requests can be made through online by filling up the Data Access Request Form or you can walk in to our stores.

To request correction of personal data

Clients have the rights to requests for correction and/or update of your personal data is inaccurate, incomplete or outdated. Correction requests can be made through online by filling up the Data Correction Request Form or you can walk in to our stores.

To limit processing of your personal data

Clients are entitled to limit our processing of personal data by expressly withdrawing the consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.

13. Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check our website for this Privacy Policy on a regular basis. Kindly view our privacy notice on the website,

14. Acknowledgement and Consent

By communicating, engaging with Denhouse Productions or use the Company's products and services, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing, disclosure and transfer of your personal data by Denhouse Productions as described in this Notice. Any email Denhouse Productions sends to you will contain an automated unsubscribe link so that you can opt-out of the mailing list. You can also withdraw your consent by written notice or fill in the form on the website.

15. Inquiries and Complaints

Should you require further information about the personal data we hold or the way in which your information is being collected or used which are not answered by this Privacy Notice please contact or write to us at:

Contact Number: +013 973 6107


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